Terms of Service

Terms of Service

Last updated: April 12, 2026

These Terms of Service ("Terms") govern your use of our website and services operated by Arrahma Beauty ("we", "us", "our"). By accessing our website or purchasing from us, you agree to be bound by these Terms.

Online Store Terms

By using our website, you confirm that you are at least the age of majority in your country or have given consent for your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose.

Products & Orders

  • All products are subject to availability.
  • We reserve the right to limit or cancel orders at any time.
  • We may refuse or cancel any order if fraud or unauthorized activity is suspected.
  • Product images are for illustration purposes only; slight variations may occur.

Shipping Policy

  • We aim to process orders within 1–3 business days.
  • Estimated delivery time is 7–15 business days depending on location.
  • Delivery delays may occur due to customs, courier issues, or high order volume.

Returns & Replacement

If you receive a damaged, defective, or wrong item, you must contact us within 48 hours of delivery with clear photo or video proof. After verification:

  • We will provide a free replacement (reshipment).
  • In most cases, return of the product is not required.

We always aim to resolve issues quickly to ensure customer satisfaction.

Refund Policy

We do not offer cash refunds. Instead, eligible cases are resolved through free product replacement only.

Pricing & Payment

All prices are listed in applicable currency and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Limitation of Liability

We are not responsible for:

  • Shipping delays caused by courier or customs
  • Loss or damage after delivery is confirmed
  • Incorrect address provided by customer

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Third-Party Services

We may use third-party services (payment gateways, shipping providers, apps). We are not responsible for their performance or policies.

Prohibited Use

You may not use our site or products for illegal activities, to violate any laws or regulations, or to attempt fraud or abuse our services.

Changes to Terms

We may update or change these Terms at any time. It is your responsibility to review this page periodically.

Contact Information